Senior-Level Engineers working with your team
- Extend your Engineer team with Nektra support experts who know the best solution for each API interception task
- Analize the impact of your hook handlers or filter driver in the performance of your customer's system.
- Let us test your software for you. We can also help you to write test cases and identify common conflicts with you software.
- Reach our Dev Team faster - your support requests bypass Level One Support and are assigned directly to a senior level engineer.
- Incorporate our Dev team in your release cycle - our engineers can be inserted in your release workflow.
- Influence our product plans - you can work with us to decide next features of our product.
Overview
The Deviare Business Critical Support Option is offered as a supplement to forum basic support. For each supported customer, this service provides personalized reactive and proactive support services with software development teams.
The Business Critical Support Option provides you with the personalized, proactive customer support you require to improve your software quality and reduce development time.
We can write the whole software or the complex parts for you. Please, read our Interception and Filter Drivers services for more information